Privacy Policy
Last updated: 18 September 2026
VSL Projects, operated by VSL Project Management (Pty) Ltd (“VSL Projects”, “we”, “us” or “our”), respects your privacy. This policy explains how we handle personal information collected through www.vslprojects.co.za.
Who is responsible for your information?
VSL Project Management (Pty) Ltd is responsible for the personal information processed through this website. Our contact details are:
850 Morgan Avenue, Parktown Estates, Pretoria
Email: info@vslprojects.co.za
Information we collect
When you contact us through our website, WhatsApp link or email, we may collect your name, email address, telephone number, project location, the service you are interested in, your message, preferred project timing, and any photos or other information you choose to send us.
We may also collect limited technical and usage information, such as IP address, browser and device information, pages visited and how visitors use the site. This may be collected through essential website technologies and analytics tools.
Why we use your information
We use personal information to respond to enquiries, arrange site visits, prepare quotations, assess and manage renovation projects, communicate with you, improve our website and services, protect our systems, and meet legal or record-keeping obligations.
We process information where it is necessary to respond to your request, perform an agreement with you, comply with legal obligations, protect our legitimate business interests, or where you have given consent where consent is required.
Sharing information
We may share information with trusted service providers that support our website, hosting, email, forms, analytics, communications or business operations, but only where they need it to provide those services. We may also disclose information where required by law or to protect our rights, customers or systems.
If you choose to contact us through WhatsApp or follow links to social-media platforms, those services handle information under their own privacy policies.
Cookies and analytics
Our website uses cookies and similar technologies for essential site functionality and to understand website use. You can manage cookies through your browser settings. Disabling some cookies may affect how the site works.
Retention and security
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including project, business, legal and record-keeping requirements. We use reasonable technical and organisational measures to protect information, although no online system can be guaranteed completely secure.
Your rights
Subject to applicable law, you may ask us to confirm whether we hold your personal information, request access to it, ask for it to be corrected or deleted, object to certain processing, or withdraw consent where processing is based on consent. To make a request, email info@vslprojects.co.za.
You may also lodge a complaint with the South African Information Regulator. More information is available at inforegulator.org.za.
Updates to this policy
We may update this policy when our practices, services or legal obligations change. The latest version will always be available on this page.